[Resolved] Airtel — Complaint against airtel recharge cancel | |||
By mistake my friend recharge on my no. two times i. e. 115 and 55. I request to the customer care to cancel the recharge or transfer it to right no. But don't get the appropriate solution for it. I called #airtel customer care to resolve this. My reference number is conrc[protected]. First when i called and asked for solution and he can not solve my problem. I asked him to transfer the call to the senior advisor. but at this time he disconnected the call. I call again then i interacted with priyanka (as junior advisor) And naveen (as senior advisor). But still i don't get any solution. Was this information helpful? | |||
Sep 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Rohit, This is with reference to your post, dated 26 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 02, 2016 Airtel Customer Care's response Dear Rohit, This is with reference to your post, dated 26 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Anil S. airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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