[Resolved]  Airtel — Complaint against Sector, 35 Chandigarh Store

Address:

Chandigarh, Punjab, 160036

I had applied for the change of ownership. Address verification was carried out sucessfully on 25th April, 2017 for which a text mes was recieved by me. I had been visiting AIRTEL Store, Sector 35, Chandigarh for the updates and being attended by Ms. Shikha. She without refereing or checking the status used to inform that the ORDER has not been generated. I contacted customer service number, who was very cooperative in checking through the problem that child numbers were attached though not in use.

Today was my 4th visit to the store for this purpose when I was surprised to note that Ms. Shikha could't recollect that I had been visiting her for many days.

The Manager informed that Ms. Shikha did't follow, however, she was supposed to update the status and had been negligent.The proceedure have been restarted today with getting my documents again without giving any time line for accomplishing the work.

If the customers have to call the customer service number and every time required to spend 20-30 minutes for resolving the issues, WHAT IS THE NEED OF RUNNING OFFICE/STORES LIKE SECTOR 35, CHANDIGARH.