Airtel — complaint against sim swap option

Address:

Krishna, Andhra Pradesh, 521301

Hai team
This mail is regarding over sim swap option
Demo no - [protected]
Without any intimation local airtel distirubuter remove the sim swap option in my demo. I called to the office thier answer is neglegence and they dont know wat u do u do this is the answer.
Plz provide sim swap option to my demo
U quick responce will highly appreciate u
Plz solve as soon as possible
Thanks in advance
Contact [protected]