[Resolved]  Airtel — complaint for delay in dth installation

Address:Pune, Maharashtra

customer id: [protected] i purchased airtel dth connection online today after confirming with airtel sales dept. that my area is serviceable. However after few hours of purchase i got a call that my dth can not be installed at my location. Whereas there is already a airtel dth connection at my home on my landlords name. when i called up customer care they just hung up the phone. Why are you misleading people...if you can not provide service then say upfront...kindly don't make people suffer...now immediately issue my refund if you can not provide installation...
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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After 24 hrs airtel guy came for installation. Now when i called up customer care to activate my account they are asking me to contact local dealer. local dealer says am busy call me later. what's the heck goining on. cursing myself for buying online.

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