[Resolved] Airtel — Complaint related to broadband

Atulya Chandra

from Contai, West Bengal

Address:

Bangalore, Karnataka, 560102

My airtel broadband no [protected], has been down since the morning of 12th july 2016, everytime i call customer care, i get a new time frame that by this time your issue will be resolved, but as expected no one is concerned and the issue persists.
My broadband stopped working and even the router stopped responding. They charge nearly 2200 rs a month and out of 30 days it's nearly 5th day i am not able to use my internet.

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Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2016

Airtel Customer Care's response Dear Mr. Chandra,

This is with reference to your post dated 16 July 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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