Airtel — Connection not provided, money held

Address:

Mumbai City, Maharashtra

I have applied for the airtel broad band connection on 5th September 2015 by giving the documents required and the money in cash, as required by the airtel representative. I have received the message to mu mobile on 8th September by stating the account no.[protected] and order no.41299896. After the message there was no response or call from the airtel for the connection matter. After several follow up, today 11th September I got the reply from customer care executive that connection not possible due to some technical issue. Airtel is giving the connection to my building in recent time also, so technically its viable and nobody checked physically about the connection feasibility. In this case I would like take your attention in to the following matters • No response from the airtel team • Need much follow up to get any update and poor response from the local airtel representative • Technical feasibility never check and didn’t get any call for the same. • Money held with airtel for long time.