Airtel — Conversion from post to prepaid of same number | |||||
I changed payment scheme for my Kolkata A.Tel No. [protected] to Prepaid on assurance received from Airtel Gariahat Sales office in South Kolkata, that my conversion will be effected by same evening of 14th Dec, 2015 and upon calling to Customer Verification BPO No.59050 my same old (Postpaid) no. should work within 15 minutes. At my surprise I had to call 3 times to above verification no. and every time it was charged and my Prepaid card balance of Rs.41 now reduced to Rs.25 but till 3 days past and no action taken to activate my number. Since this is my prime number and do my retired livelyhood by Stock Trading, I am at a loss and considering to TEST OMBAUDSMAN'S POWER TO HELP CONSUMER else some legal action as to who will compensate my loss. I do not know, who will see the description of complaint and why am I writing and who will take step to put the system in right take. Thanks, Sukumar Mondal/ Nonadanga, Kolkata-700105 Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
This is with reference to your post dated 17 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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This is with reference to your post dated 17 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 17 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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