Airtel — Data Balance deduction

Address:Mumbai City, Maharashtra

Respected Sir/Madam, I have activated 3G 1gb data plan from online best offer on 1st sep 2015 on my mobile num-[protected] and as per the offer I got double benefits so I got 1.8gb data as per the offer.Yesterday I checked my data balance and it was showing 1300mb pending after that I put data connection off and now without any usage my balance is showing only 300mb. I am not using any Google app and you tube even I am not downloading any video or image on what's app also I have checked in my handset data usage its showing 719mb used only from 1sep to till date.so kindly help with my remaining 800mb data. As I am facing problem first time form airtel otherwise service is good even I visited in store also for the same but they told me that they can't do anything. so help me.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Khan,

This is with reference to your post dated 11th September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi Team,

Waiting for your reply...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information