[Resolved]  Airtel — data service deduction

Address:Mumbai City, Maharashtra

Recently I purchased a data plan for 3g service. I had made a recharge of 152 which give 350mb 3g data and 350mb 2g data. After 2-3 days, I had a balance of 108mb of 3g data left and switched off the data connection. After an hour I switched on the data Connection again for checking some of my banking queries using the netbanking application and after doing that I disabled the data connection. And found out that the 3g data of almost 100 mb was over in mere 5-10 mins. So for this purpose i called customer care and even he hung up the call saying that he will transfer the call to his senior. This is a very bad customer service as Airtel is only cheating it's customers
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Nov 9, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2015
Airtel Customer Care's response
Dear Mr. Khot,

This is with reference to your post dated 19th March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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