Address: | 122002 | Website: | www.airtel.in |
Its pathetic the way airtel treats customer, data services not working for last 3 days.. 1st excuse i was given was some network issue in delhi/ ncr, when told i'm not even in that circle i was told that airtel network is having issues. While i was being given these lies, my friend sitting right next to me was merrily watching cricket match on his airtel phone!
When i pointed this i was given another lie - i was told that my network settings are being refreshed and i will need to reinsert my sim card and wait for 4 hours for data services to be active!!!
Out of options i complied, however data services are still not working even after three days. And this is when i'm on a rs. 1499/-plan!!!
And when i called yesterday, i was told that on this plan i was entitled for a 10 gb data (5 gb under plan +5gb additional for iphone plan) however due to some technical issue my data has been stopped after consumption of 5 gb and i need to change my data plan!! If this was the case why the customer service executives were lying!! So much for being a loyal customer!!
Its pathetic and unfortunate that you guys manage business in such an unprofessional manner! Was this information helpful? |