[Resolved] Airtel — Deactivate the number without any information | |||
Sir/Madam, I was using prepaid number [protected] for 6 yrs. But 3 weeks ago suddenly sim become non functional. This sim was taken by my uncle (mama) in August 2010 on his documents and given this number to me. And then I moved here at North Bengal Medical College, siliguri, w.b. for further studies. I was using this sim for 6 years, but now the sim is non functional . I gone at Airtel store, with my uncle id proof and also my id proof. But they are not helping me. This number is very important for me. Please help me, how can I get the replaced new sim. Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 November 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 November 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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