Airtel — deactivation of services

Address:

Thane, Maharashtra, 421301

My no [protected] (Govt. Card). On 24.11.2017 i have recharged for rs. 448 as i have been bombarded with sms's from airtel as the best offer for me. Even before recharge i have received the message as best offers for you, 1. 448=ul call+70 gb, 70 days.
I have been in roaming network on 25.11.2017 and all my incoming, outgoing call and data pack was not working since 25.11.2017. Today i have come back to my home network but still i am not able to make or receive any calls on my airtel network not even data services.
I have contacted the airtel customer care no 121, one executive informed me to recharge rs. 8 and convert my govt card to normal another one informed to recharge for govt card for rs. 325.
I have also sent mails and and reminder on [protected]@in. Airtel.com but i haven't received any reply yet.
I have been using airtel for the last 11 years and this is what i am facing and no body is able to contact me.
Hope suitable action is taken
Arun bhosale.