Airtel — Dealers in chennai are worse | |||
I requested for a new airtel broadband connection. The sales dealer ([protected]) called me and verified my detail and asked me to pay online. I gave the documents to another guy who came to house ([protected]). After I payed online I didnot get any confirmation or anything. I tried reaching the sales dealer 1000 times and once she picked and said she will do the needful immediately. The next week, I tried reaching the guy who came to my home. This guy never attended my 1000 calls. I was unable to raise a complaint since i dont have an airtel number. I then sent mail to [protected]@gmail.com and [protected]@in.airtel.com. One lady from [protected] called and said she will look into the issue and cut the call without letting me talk. The airtel dealers in chennai are really crappy. Can someone help me to cancel the connection request and refund my 1000 rupees. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Prabha,
This is with reference to your post dated 13 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 13 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi
My name is Sheik Mohamed and I called Airtel broadband customer care ( the number I noticed in a adv board placed in all house gates) for new connection. The call wasn't answered but I got a call in few mins from [protected] claiming that she is calling from Airtel with regards to my call to Airtel BB number.
She checked the feasibility at my location and informed me provide documents and 550rs money to her representative who came to my office on Friday 9th Oct'15. I gave him ([protected])the money and send an email to [protected]@gmail.com confirming that. No receipt via email or from the collection agent.
Now both numbers are switched off and I think I got cheated.
Pls help..
My name is Sheik Mohamed and I called Airtel broadband customer care ( the number I noticed in a adv board placed in all house gates) for new connection. The call wasn't answered but I got a call in few mins from [protected] claiming that she is calling from Airtel with regards to my call to Airtel BB number.
She checked the feasibility at my location and informed me provide documents and 550rs money to her representative who came to my office on Friday 9th Oct'15. I gave him ([protected])the money and send an email to [protected]@gmail.com confirming that. No receipt via email or from the collection agent.
Now both numbers are switched off and I think I got cheated.
Pls help..
This is absolutely atrocious. I have requested for an AIRTEL Broadband and landline connection through the AIRTEL WEBSITE, a lady calls from the number [protected] and sends someone to collect the cash and documents. I had paid the amount of Rs 1000 and when I later call the number it is on call waiting and then rings unending and no response no matter how long I try. I also do see the above number and person has cheated a lot of people. Kindly do the needful or I will have to take legal action as I had requested for the connection only online and not to any person manually. Please email to cardin.[protected]@gmail.com
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This is with reference to your post dated 13 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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