[Resolved] Airtel — Debit of charges without consent | |||||
Provide statement for my account from beginning of my account 2nd august 2011 till now to prove there is no discrepancy. Case history: 249 rs was debited from my account without my consent on 9th april, when i complained airtel dth executive, same was credited back to my account however to my shock 249 was again debited on 21 april, i am moving to consumer court to file legal case on airtel dth for consumer mental and financial harassment: Tt: sarvesh verma - escalation supervisor & agent ashish bisht on phone who were unsure whats going on with my account and were changing statements as per my questionnaire. I will issue legal notice to these names as well on mental harassment. 21/04/2016 rs.249.00 payment negative balance payments n/a 10/04/2016 rs.249.00 normal nrc top up upfront nrc - reversal n/a 09/04/2016 rs.249.00 normal nrc imusicspace 12m jun-15 nrc n/a _-vibhor jund [protected] Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 22, 2016 Airtel Customer Care's response Dear Mr. Jund, This is with reference to your post dated 21 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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