Airtel — deducted 50 rs from my balance and automatically activated unwanted service.

Website:www.airtel.in

On 22nd November, 50 Rs from my account is deducted and I got sms for activating some MHEALTH service for 1 week. I don't know what is this for and I was not even using my phone at that time. I connected with customer care and they said its an service activated from web, they don't have any information on this. But I havent activated this service. I dont need any such waste service. I need my money back. attaching screenshot of sms of deduction and service activation. Also my browser history says nothing browsed at that moment.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Nov 27, 2018
Updated by sonia258
Attaching screenshots

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information