Airtel — Deducting amount without any usage | |||
I am Kola v phanindra kumar from the state Telangana customer of Airtel. they are just deducting our balances ruthlessly, though i didnt use anydata for the early hours of 28 march 2015. my airtel data connection had ended on 27th of this month, i forgot and slept till morning which is 28th in the span of 5 hours in which i didnt even opened a google crome in my android mobile, they have charged me almost most 150 rupees when my settings were kept decative for ' autosync' even. airtel is been very rude towards customers, they are not even answering our questions correctly, they are just reading a script to everyone who are approaching them. i spoke to Mr Abdul kalam, supervisor, sandu samrajyam and dedalla venkatesh(customer care executives) they are not even giving their ID nos and they said that their office belong to hyderabad location please refer my nos data for your reference . samrajyam is not at all good and she is just reading some script not bothered about my issues and disconected the call abruptly. My airtel prepaid no is [protected] took on the name of Mr. kiran please follow up this kindly .. phanindra. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 28 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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