Airtel — Deduction of amount unnecessarily. Requesting for refund

Subash N Subi

from Ratnagiri, Maharashtra

Address:

Palakkad, Kerala

My number [protected] (kerala) My mobile balance is 60 Rs. After made a call its 30 Rs. I did recharge of 30 Rs. But while checking balance it shows 0 Rs. So the balance of 30 and the recharge amount has been deducted unnecessarily. I need a refund for the same. Subash, +[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Subi,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Subash N Subi

from Ratnagiri, Maharashtra

Dear sir/Madam,

Yesterday also i did recharge of full talk time 200 Rs, They deduced 33Rs from my account again. Now my mobile balance is only 168 Rs. Please note that i didnt do any messages or call from that number.