[Resolved]  Airtel — deduction of balance and poor customer relation

Address:

New Delhi, Delhi

good day sir i am sumit kumar using airtel no [protected]. i have recharge my no. with Rs. 300 and Rs. 200 online on 19/12/2014 and after recharge i checked my balance and found Rs.192 only. i called airtel customer care 121 and asked about the deduction but they rudely told me that they cant do anything and cant tell me about my balance deduction and told me to transfer call to their senior and after 2 min they cut the line and they are doing this repeatedly.i am using airtel service from last 10 years and am very much disappointed with the customer care service provided by airtel, i am fed up now and want you to please look into the matter and do the needful. thanks