[Resolved] Airtel — Delay in broadband connection - abbaiah reddy layout - kaggadasapura

Aditya Movva

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560093
Website:	www.airtel.in/broadband

Dear airtel,

Please stop giving the same routine answer to everyone and agree that your service is poor.

It has been a month (applied on 02jun16) i submitted my documents and paid rs.1000 for the broadband connection in abbaiah reddy layout. (560093).

I urge you to stop giving wrong information saying we are working in it.. there will a limit for everything..

If you are working since a month, let me know the progress of whats happening (coz you claim your network is open and transparent)..

The airtel representative says we have installed an overhead cable twice but the locals have cut the cable..
My question - 1) why are the locals against it
2) how many months do you want to resolve this if it is the actual issue.

Shame on mr. veersheety (manager) who is handling this job in abbaiah reddy layout.. he stopped answering my calls since 3 weeks after continuos attempts from me to reach him.

Ms. akanksha singh - try to be specific with your answers.

Serial no. of pef - tblr 7112834
Email - aditya. [protected]@gmail.com
Date - 03jul2016

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Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2016

Airtel Customer Care's response Dear Aditya,

This is with reference to your post, dated 4 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 12, 2016

Airtel Customer Care's response Dear Aditya,

This is with reference to your post, dated 4 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

somansu raychaudhury

from Thiruvananthapuram, Kerala

Ref no: [protected] - fixed and broadband line - abbaiah reddy layout, bangalore 93

i have been fighting hard to get airtel broadband connection since last 20 days.. Initially they said it will be done and collected my documents along with the passport sized photograph from my home here. Suddenly today they called and said that there is no port available and is cancelling my connection request. Is this a joke or what airtel is doing ????? very very frustrating. This is simple harassment airtel doing. Can i expect a reply from airtel ?

somansu kumar raychaudhury
[protected]

akellav78

from Bengaluru, Karnataka

Airtel guys are good for nothing. Only hope Is GIO broadband. The day it is launched Airtel see how the connections drop in this locality. They are only trying to play monopoly