[Resolved] Airtel — Delay in shifting and no proper response | |||||
--I raised a request for shifting the connection on 25th apr 16 I got a mail as connection will be shifted in 5 working days(max) --I followedup through registered mobile number and mails No one called me but received mail on 4th may as "connection established successfully" --I escalated the issue as "without providing the connection, why should i receive a mail like this on 5th may --I want to get back my amount or provide the connection with todays date the connection start date as they tortured me a lot --I sit ideally in my home on weekends (121 guys told me connection will be provided today) --No one called me for shifting and i raised request for cancellation of the connection I have all the proofs with me Ref27223401 REF30572988| Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 19, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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