[Resolved] Airtel — Delay in shifting landline and broad band Airtel connection | |||
I am having an airtel landline connection[protected] in coimbatore and raised service request no. 59028424 on 28 Aug. Airtel didn't shift my connection as mentioned by the customer care within 5 working days. I again raised complaint (no.[protected] by calling airtel customer care on 4th Sep 2015 against non-completion of service request. They asked for two days to resolve the complaint but simply they extended target date for closing the complaint from 6 Sep to 8 Sep 2015. I have sent mail to Nodal office South and also to Appellete authority for Tamilnadu region. But got irresponsible response as my complaint will be resolved as early as possible without any target date. The airtel junction box is in front of my new house and the technical team has mentioned an himalayan range LIE that they have get permission from local authority as they need to cross the road. i have lost so much money as my prime business is done through this airtel broadband connection. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 7th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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