Airtel — delay is shifting of airtel broadband[protected]_kk

Address:

Bangalore, Karnataka

What is the status of request[protected]? I got below message after placing request but it is not yet shifted.

Message: the request no.[protected] for your airtel fixedline no.[protected]_kk is registered on 20/03/2020 13:25. Your request will be resolved by by tomorrow 02:00 pm.

I am shifted to new location but the broadband is not yet shift. I tried to call customer care many time but they are not picking call after wait of 10 min or more call is getting disconnected.