Airtel — Denial of service for update of billing address

suryasharma

from New Delhi, Delhi

Address:

Karnal, Haryana

I have airtel postpaid connection of punjab circle mobile number [protected].
I approached to airtel showroom in karnal, address: pns telecom, h-35, ambedkar chowk, karnal-132001 with address proof (Rashan card/ adhaar card)to update my address, but the airtel representative refused to provide me such service for the reasons best known to her.
Kindly intervene the matter to resolve the prolonged captioned issue since jan. 2014 for not issuing me paper bills since jan.2014

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Comments

suryasharma

from New Delhi, Delhi

wishing earliest updation of my billing address n meaningful counselling to airtel representative to collect my address proof personally from my residence [682 SECTOR 13 EXTENSION URBAN ESTATE KARNAL[HARYANA] so as to get the needful done without further delay.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sharma,

This is with reference to your post dated 03 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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