Airtel Digital TV — Regarding failed transaction of Rs.400 on dt 13/10/2014 for airtel Digital TV recharge account No.[protected]

Address:Thane, Maharashtra

With reference to above subject, i mailed to airtel about failed transaction of Rs.400 for airtel Digital TV recharge account No.[protected]. I also enclosed bank statement and transaction statement for the said airtel digital TV account.After that i got confirmation from the bank on email about failed transaction.The bank inform me in email that money is transferred to airtel.in. The same email i forwarded airtel on dt.18 Oct-2014. The complaint about this failed transaction is still not resolved by airtel. Hence i am requesting airtel to refund the Rs.400 to my Bank account or recharge with Rs.400 to my bank account.
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Dear Mr. Neware,

This is with reference to your post dated 25 October 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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