[Resolved] Airtel — digital tv - satellite signal not found for more than 15 days

Poomaran

from Chennai, Tamil Nadu

Address:

600056

I have a problem in getting the airtel digital service related issue sorted till now after following with customer care, supervisors and local engineers.

I have subscription till aug 16 it was 3+1 month subscription offer provided. Almost all days in july the digital service was not available.

Given below few complaint numbers:

[protected]st july 2017
[protected]th july 2017

Another one which i raised before don't have the complaint number.

This is first time i'm approaching consumer complaint. Please help to take this forward.

Not sure whether i can share the any further details.

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Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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