Airtel Digital TV — Service and behaviour of representative

Address:	New Delhi, Delhi
Website:	Airtel Digitel Tv

Firstly i would like to say that i have done a mqistake that i have bought a conection of Airtel Digital.they have a very pathetic service.lot of times i faced issue regarding signal and i had to call call center for that.so i did not recharge airtel tv for a long time. But day after yesterday i trusted again and recharged my account with Rs 1643. When i switch on the tv again signal issue. Yesterday today i lodge a complaint and after few hour representive named amit came and he harrased me alot.sometimes he says that there is cable issue you have to change cable, sometimes says that issue in set top box you have to purchase a set top box of Rs 600. I was with him almost half an hour but he could not rectify the issue. Then i just went away for 5 minutes and he changed the part which just infront of dish. And says that it was defective. How can he judge the issue in 5 minutes and also rectified it. He just wanted to change the part which he did when i was not there even he did not asked for that. And told we have to pay Rs 360 /-.when i spoke with his senior he told me that it is not the cost what he said.so he was making me fool. When i said that plz place my old part. Then he annoyed on me. And said that this is not my duty but he changed and left away. He has a attitude problem.Still my issue is not solved but i got sms that my issue is resolved. Very bad experience i faced.the worst thing is that i recharged with Rs 1643 and my tv not working.