[Resolved]  Airtel Digital TV — top up added on wrong customer id

Address:

Ghaziabad, Uttar Pradesh, 201002

I asked customer care executive to add english business news channel 12 months top up amounting rs. 440 on customer id [protected]-006 but instead of it, she activated the same top up on [protected]-001 connection.
On my [protected]-001 connection, i had the same top up for 6 months which i activated on[protected] and will be valid for 6 months.
But now 6 months top up has been deactivated and 12 months top up is active.
I called customer care and told the same thing and i was told it will take some time to get it resolved.

Appreciating the help.