[Resolved]  Airtel — Disconnection of fixed line [protected]

Address:Ernakulam, Kerala

I had visited airtel office at kadvantra (Kochi) kerala in aug 2013 for disconnection view change of location. On contacting customere care number from airtel office in kadvantra it ws told that technical perple will inspect and will call u.
Till 04 days there was no call, i again visted the office and again was told to contact customere care (5555) and was told it was not feasible. I told thenm to disconnect as i have to shift to new location. No response for few days agian i visted and was told to contact customere care.
However i cleared my bill (Airtel account id [protected]) till 03 nov 12 vide e receipt no [protected]. I told them to close my account as this will be my last bill payment, however the response at airtel kadvantra office was very lackasiadl and was told agin to contact customerecare. I couldn't understand the response was so poor .
It is therefore requested that i will not pay any bill after last payment and request your airtell office not to disturb me again and again by remeindingg for non payment of bill as that is not my mistake.
Request close my account
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Jan 30, 2017
Complaint marked as Resolved 
Verified Support
Feb 24, 2014
Airtel Customer Care's response
Dear Customer(kcp.pck ),

This is with reference to your post dated 14 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Customer(kcp.pck ),

This is with reference to your post dated 14 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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