[Resolved] Airtel — Discontinuation of iptv and wifi services

Alok verma

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 11007
Website:	www.airtel.in

I have been a very long customer of airtel and as they are forcing all to discontinue iptv, i called the 121 customer to enquire about the refund and i was told the whole amount 1750 +500 =2250 inr has been charged as activation charges whereas i was told at that time if you disconnect you will be refunded the amount of set top box. It;s a pure cheating with so many customers as no one would have those papers with us. Why such a big company like airtel has to come to this level to fraud and looting people openly. They just want to fool around people by not refunding the amount.

Was this information helpful?

No (0)

Yes (0)

Oct 2, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Airtel Customer Care's response Dear Mr. Verma,

This is with reference to your post dated 17 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd