[Resolved]  Airtel — Discount not given on bills and Worst Customer service EVER and Bouncers in the bar are great than your customer service executive

Address:

Chennai, Tamil Nadu

Dear Airtel Team, This is to inform you that I own a airtel number [protected], to convert [protected] from post paid to prepaid, I have been walking for your showroom since 5 days and no positive revert yet. And i have been wrongly highly charged for some consecutive months and they said they will waive off rs 250 in my rental for next 3 months bills and they will send a revised invoice but for 6 months none of the Airtel team gave me a feedback and i paid ending the penalty of Rs 300. And when i enquired about the feedback Mr.Purushoth from your Nungambakkam branch, has told me it will get converted in next 4 hours and the four houys didnt get from 30th December till 2 jan 2015 and when i asked why was this issue, he stated you need to ask Airtel head office and shouted as if i am a layman, a very very poor customer service i have experienced in my life time. The Bouncers in the bar is 1000 times polite than your so called customer service executives. Please let me know either you could convert that into prepaid or should i change to any other network. Regards Balaji [protected]