Airtel — Discrepancy in billing - amount paid but receiving massage for termination of service

With reference to my complaint number - DT[protected] lodged with AIRTEL and their reply. Customer ID - [protected] I have deposited Rs 1380/- against DTH recharge on 16/07/2014 through on line payment (Transaction ID[protected]. This charge was for 6 month and 15 days viewing of existing channels without changing any plan. Since last four days I am receiving SMS from AIRTEL that balance amount is Rs. 7.36 left with me and my service will be discontinue if I would not deposit further amount. I am unable to understand how Rs. 1380/- could be exhausted with in 45 - 46 days when I have not changed any plan or increased channels (Program). On contact with AIRTEL they reply me from which I was not satisfied; I requested them to further clarify and let me know actual reason for receiving SMS about discontinuation of services from 07/09/2014 but they have not replied me. Therefore AIRTEL is requested to let me know either let me know under which plan my Rs 1380/- has been consumed or they have to correct thei accounts under confirmation to me. MP Joshi A - 2 Staff Colony Diamond Cements NARSINGARH - 470675 Distt - DAMOH - MP
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