[Resolved] Airtel — Discrimination of Airtel

karthiksiram

from Mumbai, Maharashtra

Address:	641004
Website:	www.airtel.in/prepaid-recharge

Dear Sir/ Madam,

I have been using Airtel from the past 11 years. But, I have not received any offers from their. But, my friends who are using Airtel are getting several offers like unlimited calling and 1GB internet per day. Its very bad that Airtel is showing discrimination towards its customers. I have attached images which show that for the same recharge value of 147 Rs 1 customer is getting 1GB of 3G data, while other customer is getting only 350mb of 3GB data. Is this action not discriminatory? WHY ARE YOU SHOWING DISCRIMINATION?

+4 photos

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Jun 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 10 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 10 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd