[Resolved] Airtel — do not make outgoing calls last 2 months. | |||
महोदय, में सतीश यादव मोबाइल नंबर [protected] जिसे एम पी नगर स्थित आपके फ्रेंचाइजी सौरभ त्रिपाठी जी द्वारा पोस्टपेड से प्रीपैड किया गया था पर उनके रिचार्ज कहे जाने पर वो सारे रिचार्ज किये जो उनके द्वारा कहे गए पर 2.5 महीने होने के बाबजूद भी मेरे मोबाइल नंबर के आउटगोइंग शुरू नही की गई. कृपया आपसे निवेदन है के इस नंबर के आउट गोइंग शुरू करबाई जाबे और इसका रिप्लाय मुझे जल्द से जल्द देवें इस केस को शुरुवाती इस्तर पर ध्यान देवें कोई रिप्लाय ना आने पर मेरे द्वारा कंपनी के खिलाफ कानूनी कार्य वाही की जा सकती है धन्यवाद . प्रार्थी सतीश यादव mere dwara kiya gaya recharge ke details Recharge successful for Rs 42.00 .Talktime Credited: Rs 0.00, Processing Fee: Rs 37.38, Service Tax: Rs 4.62. Current Balance: Rs 41.50. Validity :06-Nov-24 Company are replay me Dear Customer, Greetings from Airtel! This is in reference to your email concern regarding unable to make outgoing call due to delay in activation of SIM services for your airtel mobile number [protected]. We realize that this situation must have inconvenienced you. We would like to inform you that, currently the above mentioned number is under activation status in prepaid connection as per our records. To get signal on your SIM Card, please follow the below mentioned steps : Switch off your mobile. Remove the SIM card from your mobile. Reinsert the SIM card in your mobile. Switch on your mobile. In network selection choose the manual network and latch on to our airtel network. Also, we suggest you to check the same SIM in different Handset. After getting signal, we request you to do tele verification while in Home Circle. We wish to inform you that, tele verification has not been done for your number as per our records. Hence, we request you to dial 59059 to activate your account. Effective 9-Nov-12, there has been a change in the activation procedure. As per TRAI directives, services for all new connections can be started only post positive tele verification. You will start getting signals within (as per location Metro -12 Hrs, Urban - 24 Hrs, Rural - 48 Hrs, Deep Rural - 72 Hr).Post getting signals, please call 59059 (toll free) to complete verification of your details. Please note, verification is required to be done within 30 days of receiving signals. Also, we would like to inform you that, you can call to 121 to our customer care service for better assistance. After doing tele verification do any of below First Time Recharge (FRC) by visiting nearest retailer shop. FRC of Rs 26 Benefits : Get Talk Time : 20, Local Tariff : 1.2Paisa/sec local mobile calls, Data in Mb (2G) : 50 MB Validity : 30 days Mode of Recharge : Easy Recharge FRC of Rs 51 Benefits : Get Talktime Rs. 50, 50MB data for 15 days, Local calls at 1.2paisa/s, Validity : 30 Days Mode of Recharge : Easy Recharge If problem persists, we request you to please visit the same airtel relationship centre or retailer shop where you had purchased the SIM card. Thank you for choosing airtel. Best Regards Shivaji Rao Service Specialist airtel But I am not setishfied I replay to the company I don't make the call on 59059 plz help me and support. on [protected] for this no [protected]. Compny are not replay me I replay again plzzz resolved my problem. i don't make a out going call. but company are not replaying. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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