Airtel — dongle issue

ginke_10

from Hyderabad, Telangana

Address:

Bangalore, Karnataka, 560043

Complaint lodged on 16/07/2017 with reference number [protected] and same is not yet resolved, but airtel is smartly closed the complaint without contacting me..!! Then again one more complaint raised on 16-aug-17 with the reference number 78660802. Astonishingly, no one in airtel customer care service tries either to understand the exact issue or to solve the issue.! I am fed up with follow up and planning to switch to other service provider. However, if airtel wants to retain me, the issue has to be resolved within 24 hours of time and there should not be any charges for this period.

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Airtel customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by ginke_10 replace the complaint from [protected], dt:[protected]to 78073024, dt;25-july-17

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Comments

Moolaji

from Durg, Chhattisgarh

I changed my sim to 4g. From that day I do not receive any SMS. Pl help

Delta Force

from Vasai-Virar, Maharashtra

Losing network every few minutes
No 4g only 3g and edge most of the time
Providing 2g speed even on 3g
Frequent call drops almost 90%
Received a message from airtel regarding sim upgrade bt sim is already 4g enabled
Also outlets deny providing upgrade sim
Worst service ever

nicho antony

I recharged online for 50rs through airtel recharge site and it said "unsuccessful" then I tried again twice and got the same message saying "Unsuccessful". But now i got messages saying money has been deducted. My money was deducted thrice and still my balance is the same. I recharged on 23/08/2017. My mobile number is [protected].