First of all i would like to acknowledge that airtel dth is one of the most expensive dth services in the country however that is not a concern for me. I have using their services from the past 3-4 years and honestly speaking i was never satisfied by their services even though i didnt want to change as i dont want to go through the hassle. Every now and then there was some unncessary charges has been implemented in my account. The biggest cheat just came a week ago, someone from airtel called me and told me about their new channel. He was such a crap kinda caller that i was not able to understand even a single word of what he was saying. Upon asking several times i got to know he was offering me a free service on channel number 361, i was half asleep and didnt want to speak however i tried my best. He told me its a free service by airtel dth. I still didnt like the offer and i told him not to activate that channel. He did it going against my request. Now i got a message on my mobile that rs 300 has been deducted from my account for the same channel. I tried calling them, with all due respect to them, i never heard a person speaking as senseless as airtel customer care executives. They dont even care about you, i was complaining about something and that guy was murmuring some 1980s hindi song. He was irritating me and unsurprisingly couldn't solve my issue. His senior called me after i called again and registered a complain, but the worst part is that even he disconnected the call in between. Now i am trying to reach them but my number is in their block list i guess. I wasted almost rs 50 by calling them (I dont have the care to use airtel sim after going through this torture).
I have a euro cup game today, i took leave today just to watch the match, i tried to recharge, airtel dth server is down. My tv is off due to low balance. And thanx to airtel and their useless customer care executives it will be wasted. Is there anyone who can help me do something against this giagantic of a company. Was this information helpful? |
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