[Resolved] Airtel — DTH reinstallation | |||
Its has been 4 days for reinstallation for dth tv setup box. I called many time (12150). Everyday they commit someone will come. But no body come here for reinstallation of dth box. Many message comes, tried calling or reaching you but failed even without trying me call. I have miss call alert also never received any message for miss call. I do not how what exactly problem it is. No body tells what is problem. Every one tells that in 2 hours some one will come, problem will be solved. But not resolved yet. Was this information helpful? | |||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 August 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 August 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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