[Resolved]  Airtel — DTH reinstallation

Address:122004

Its has been 4 days for reinstallation for dth tv setup box. I called many time (12150). Everyday they commit someone will come. But no body come here for reinstallation of dth box.

Many message comes, tried calling or reaching you but failed even without trying me call. I have miss call alert also never received any message for miss call.

I do not how what exactly problem it is. No body tells what is problem. Every one tells that in 2 hours some one will come, problem will be solved.

But not resolved yet.
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Oct 2, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 August 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 August 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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