[Resolved]  Airtel — dth service - local service

Address:603204

Customer id [protected]

I have airtel dth hd with dvr. Last 3 to 4 weeks i am facing low signal issue from the common dish provided. Signal in both the tuners are very less, leading to pixzilisation and some channels not coming. First complaint was raised on 29thjun 17. (Ref: 62533607 no response. Second complaint was raised on 01 july (Ref:[protected], after a weeek a service technician came at 6.30 evening and confirmed that signal is week he need to go up and tune the antena, as it was almost 7 pm as per society rules no work will be allowed after 6 pm on terrace, so he said he will come next day, but never turned up. 3rd time again complaint on 22nd jul (Ref:[protected], every one hour airtel customer will ask for time to come when time is given they call again and again for rescheduling. Very pathatic service. No sense of commitment. Shamelessly asking for more time even after 20 days.
Pl return my subscription amount.

Babu / [protected] / [protected]
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Sep 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2017
Airtel Customer Care's response
Dear Babu,

This is with reference to your post, dated 22 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 22 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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