[Resolved] Airtel — DTH Set top box problem

midhunp

from Pune, Maharashtra

Address:	411028
Website:	www.airtel.in

There was a problem with my DVR set top box and after many complaints, the set top box was replaced 2 days back after paying Rs. 750 towards replacement. But even after 2 days, services have not been activated but my daily charges for my package are being deducted. Every time I contact the customer care or the Hadapsar(Pune) branch Airtel DTH Office[protected], they say it gets resolved in an hour or two but nothing happens

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Aug 16, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 16 August 2016.
Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support

Aug 17, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 16 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd