[Resolved]  Airtel — Error code 538 & message not coming

Address:600075
Website:www.airtel.in/applications/xm/MobileCustomerSupport.jsp?CIRCLE=6...Chennai

I have got my new airtel sim card before 3 months but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is difficult for me to change the no.In all respective places where i have provided...
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Aug 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2016
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post dated 16 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 27, 2016
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post dated 16 July 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I have got my new airtel sim card before 3 months but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is difficult for me to change the no.In all respective places where i have provided...
I have got my new airtel sim card before 3 months but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]
I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is difficult for me to change the no.In all respective places where i have provided...
I have swapped my old airtel sim card to 4g sim yesterday but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages.

The mobile number is [protected]

Please fix the problem immediately.
Hello.. i'm shaquila, facing he same problem- error 538 in my airtel number.. i have provided my number to all important places- banks, office.. but it is creating a lot problem because of the otp numbers. I m not recieving any sms..
This is my no [protected]
Please resolve it as soon as possible.

Thank you!
My number [protected] i hv Upgraded to 4G but whenever i press *121# it shows error 538 pls fix it

Yesterday I upgraded my Airtel sim ([protected]) since then whenever I type *121# it shows error 538 and also not able to send other messages..kindly resolve this issue sooner
I have swapped my old airtel sim card to 4g sim yesterday but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages.

The mobile number is [protected]

Please fix the problem immediately

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