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[Resolved]  Airtel — Extra Balance deduction

Address:Raichur, Karnataka

Today i have sent 14 nos. local SMS Diwali Wishes to my friends. @ that time my Balance was 55.26 rs./- after sending 16 SMS & rechecked my balance & found 26.26 rs/- against 39.26 rs. Extra deducted amount 13/- rs. will be refund to my acount no. [protected] on war footing basis. Note : 1) As per your norms per SMS charge is 1 rs./- 2) I m not Satisfaction due to u have deduct balance with wrong procedure again & again... Who is responsible for this ? Regards, Rajeshgouda
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Gouda,

This is with reference to your post dated 23 October 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Reply
Dear Sir,
Airtel contacted but till time not refund the deducted amount
Reply
Dear Airtel,
your representative contacted & informed after varification deducted amount will b refund to my account. but till date i have not received any amount from you.
Plz resolve the problem as soon as possible.
regards,
Rajeshgouda
[protected]
Reply
Dear Airtel


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