[Resolved] Airtel — extra usage of internet data | |||
i am using airtel mobile number [protected] for the last number of years. i am using internet plan with 1Gb data per month. but my bill of month june is nerly 2600. there was a msg from airtel that upto 21st june that i have used aproxx 1034 MB of data which is in my limited plan, but no msg has been delivered that I have used more data than that. my bill cycle is from 22nd to 23rd of month. if i used more data than 1gb then it should be counted in the next bill cycle. but after taking with your customer care no. of times and with senior executive regarding bill on dated 18/7/14 which he says that they will wave of the uses. As nothing has been done. i am using four airtel numbers in my family and i am your regular customer for the last no. of years. if nothing has been done then kindly stop my services. OR i have no other option to port all my four numbers from airtel. Kindly do the needful. regards jasbir singh Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 20, 2014 Airtel Customer Care's response Dear Mr. Kaisi, This is with reference to your post dated 19 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Rakesh Kumar airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 19 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33