[Resolved]  Airtel — Failure to change postpaid connection to prepaid connection

Address:

Bangalore, Karnataka

Dear Sir, I am one of your customer holding several phone connections of your company for more than 10 years. I had taken two new post paid phone connections bearing Numbers [protected] and [protected] for the use of my children. After the lapse of 3 months I had requested to change the post paid connections to prepaid for the aforesaid phone numbers and filed an application in the prescribed format along with the required documents in Airtel office situated at 80 feet Road, (Near Soni Circle) Koramangala on 06.09.2014 but till date they have not changed the said connections from post paid to pre paid even after several visits to the said office for the reason best known to them. I am thinking of disconnecting all my land, internet and mobile connections of your company for such a bad treatment and making me to run around the said office for several times. A.M. Suresh Reddy, Advocate, Phone No.[protected]. email : [protected]@yahoo.in