Airtel — fake call from airtel customer care

Hello,

Cumer id:[protected]

My account was suspended for a long period.

Today 1:34pm, i got a call from the mobile number [protected].

She asked me, why do not you recharge your airtel dth?

She said to me, "if you will recharge with rs. 200 or higher, you will get ten 2 and ten 3 channels as free. This is a world cup offer."

She also said that, we will add these channels if you will do recharge within 10 minitue.

As per that lady's direction, i recharged my account immediately with rs. 250.

But i could not watch these channels after this recharge.

What is this? You are making fake calls for cheating your customers?

I called to your customer care 12150 after this recharge. They replied that, this offer not available here on airtel. That call may be fake.

If this offer is not fake and their information is not cheating, why did not add these channels?

I am going to quit from airtel dth permenantly after this account validity date. I will not recharge.

If this information is fake, i do not want this airtel dth connection.

If not fake, add these channels.

I want an answer about this fake call. You must investigate about this matter.

We are waiting for your answer.
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