Airtel — Fake promises from Airtel and their Franchise to sell their POST PAID connection.

Address:Kolkata, West Bengal

This is Rahul Sarkar, mobile no. [protected], I have 299 Plan. Few months back I'eve ported out from Voda Phone Post paid to Airtel Post paid service. I've received the quotation from S.s.e Prime Telecom Llp, they offered me 500 Local minutes + 300 Local minutes extra as I'eve switched from "Vodaphone" Post paid to "Air Tel" post paid. But when my connection is started I've got only 500 local minutes in pack. It was a FAKE PROMISE from S.S.E Prime Telecom Lip. Sr. person of Prime Telecom named Bikash Sen. and one of his executive Named Swapan Promised me they will solve the issue. (Again Fake Promise) THERE ARE ALMOST 9 MAILS I've sent to appellate.[protected]@in.airtel.com (which Level 3: Appellate Authority) of Air Tel, who also confirmed the issue from me over Phone. But not yet they took a single initiative from their side except some reply that "they are working on it". Its already more than 2months. Now I have only option is to port it out.
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Dear Mr. Sarkar,

This is with reference to your post dated 05 November 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Mr. Sarkar,

This is with reference to your post dated 05 Nov. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Non of channel partners of any network provider ever mentioned there name or identity, if such disclosure is made compulsory then, even believing some one placed any order, will get enough time to find out about details of the channel partners and thus Airtel will benefit as there will at least a chance to confirm before cheated.

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