Airtel — fake scheme and money spoiling

Address:

Rajkot, Gujarat, 363621

I recharged rs.147 as per your scheme it's provide customer daily 1gb internet and unlimited calls. I am not able to use single kb of of internet in my 3g smartphone. Your customer executive asked me restart mobile, replace simcard, setup internet airtel configuration manually bla bla bla, i followed all instruction but result is zero, i didn't get resolve it.
We are 12 colleague who recharge with same plan and all of them have same issue that in 3g smartphone internet is not working.
Also this is issue is not limited to particular location.
I am 101% sure it's your data issue with this plan and may be you have limited plan for 4g smartphone only.
If you cannot solve it then i want my refund.

When i contact your customer care executive they replied very carelessly that "our service works fine we can't help anything in this matter." even they don't have time to listen what actual problem is. They know very well that how to argue with customer and how to collect money from them only.

One of the worst telecom service provider company i have seen. They are just group of cheater who only believes that do whatever but at the end company must in profit. To compete with jio they recently launched scheme rs. 147 in gujarat area.in this scheme they provides unlimited calling, unlimited data, 100 sms per day. Actually its totally fake scheme because they not provide internet service in 3g smartphone. When i interact with customer care they just replied very carelessly and unresponsive that at our end service works fine so we cant help you anything. I just followed all setting and instruction from them but after a week still same position. I didn't get any resolution yet. I mentioned complaint reference number below, with hope that if the company has any responsible persons than i can get resolution. But i don't expect. Because cheater has not any responsibility they just cheat their customer not more than it they can do better.

Cgpsc[protected]

Cmosw[protected]

Just want to aware all people and airtel user that as soon as possible port your number to jio or any other service providers. Otherwise you'll lost with your money with airtel always...