Airtel — Fake Statistics Huge billing

Address:

Hyderabad, Andhra Pradesh

Hi Airtel users, Airtel cheating with fake Data usage statistics and generating huge bill. i have a scenario. on 31/aug/2015 I have free data of 135MB and my previous due amount is 44.5 rs, on first 1/sep/2015 still i have 135mb free data I thought I have free data that’s why I started using, when I check due amount airtel shown due amount as 535Rs after watching this …shocked… I called to customer care they told me after bill generation your 535rs will gets weave off(discount) and given one complaint number, I just stopped using data later I got notification mail “you have consumed 100% built –in data usage is approximately 655Mb of (500Mb) free data, your current internet usage is up to 04-sep-2015 is 500Rs. I didn’t get any sms stating that you are consuming more that allotted data after generating huge bill they sent mail to me. Even I will check my data balance in online as well as by dialing *121# (all are fake) I called to customer care for info they told technical issue we can’t retrieve your details please call later. Finally I came to know that I used extra data so I will get huge bill. My usual bill always between 270-350Rs some, now my bill is 903Rs even I paid bill because of airtel strategic cheap tricks. Customers are losing faith and trust on airtel. Go to hell Airtel Suckers, I don’t contact customer service I know their usual answers. No transparency completely cheat. If airtel shown proper statistics I may not use additional data. This is pathetic experience from airtel so be aware airtel won’t show any live statistics they won’t send any sms even bill generation sms. They want huge bill from customers not “satisfaction” airtel the best cheater. Don’t believe airtel billing team, I appended screen shots, they will charge without informing to customer, what is the use if I fallow up the customer care nodal officers, (my time waste) Thanks to airtel for this pathetic statistics.