[Resolved] Airtel — False 349 recharge claim

Quality COBP

from Bhubaneshwar, Odisha

Address:

755026

Hi,

I have a airtel 3g sim card in a 4g handset, but since the start of the 349 plan, i have been getting only 1gb data for the whole month instead of 1 gb/day for 28 days.
To rectify this problem i even went to airtel office to upgrade my 3g sim to 4g, but still the problem remains. I have been trying to call the airtel customer care but to no avail. I am really fed up of this situation and need an urgent solution.

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Jul 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

Airtel Customer Care's response Dear Customer(Quality COBP ),

This is with reference to your post dated 30 May 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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