[Resolved] Airtel — False Bill generated, without apply connection. | |||
Dear All Airtel is Brand for Customer, Sorry to Say, Not It becomes cheater / Fraud . I really feel happy to change from Number from Airtel to Idea on 2011. ý I have applied for Portability connection, Number of times i had given document but couldn't be converted in Airtel. Now Airtel had automatically active a new connection, without my confirmation, and charging false bills. No body called me and confirmation call received on alternate no. I am complete blank.Why Should I Pay After that I had tried multiple times in 2015 and had given document to convert from Idea to Airtel. Now 27 Aug 2015, I got a message, funny this, I don’t know the Airtel no, against which bill is generated. “Dear Customer, You have received an alert regarding your Airtel Account No- [protected], Having an outstanding of Rs -665.93. Request you to make the payment at the earliest.” After the I contacted to customer care- Vikram ( Mumbai) on [protected] regarding this issues. I had not applied for new number and neither given any New Connection and also I didn’t get any confirmation message or call from airtel to verify this numbers. My Question is : ý Why Airtel is harassing customer ? ý Who has applied for this number ? ý How Can Airtel issues number without verification of residential & Official ? ý I had not been initiated for this ? Action Required ü Need immediately close this matter, I am not involved for this connection issues. Don’t expect for false billing . ü Don’t send this message again otherwise I will go to police station & consumer forum for complaint registered. ü Need the name of person who had submitted my document, how they have got my document? ü Need the Action against that person for forgery action. ü Need compensation for harassing customer . Need Revert. Warm Regards, Arvind Kumar [protected] Was this information helpful? | |||
Jun 7, 2016 Complaint marked as Resolved solution provided Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Kumar,
This is with reference to your post dated 4th September 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 4th September 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 4th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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