Airtel — false commitment by airtel and sole postpaid connection

Address:

700084

Dear nodal officer,
This is bhaskar kundu, one of airtel postpaid customer, using airtel service since 2009. My airtel postpaid number - [protected]

Last thursday 29th march - i got a call from airtel call centre and they told, they are offering me 2 sim free of charge. These 2 numbers
Airtel mobile numbers [protected] and [protected].

They told they are offering free to test airtel network by existing customers. I told them very clearly (Also sent a mail on that day 29th march) that i will use it if and only if it is free (Otherwise please cancel it)

Now today airtel replied me that it is not free and i told them cancel immediately (As i already told) and i will not pay anything however they told to pay pro rated rental. (See below mail)

I never asked for any additional connection from airtel and still they forced activated these 2 number in my name and surprisingly told me to pay prorated bill.

Please take necessary action

Regards,
Bhaskar kundu
[protected]