Airtel — false commitment misguided rude behaviour pathetic service from airtel store as well as customers care via 198 number

Address:

New Delhi, Delhi, 110002

Dear sir,
My name is pramod tripathi my airtel postpaid mob no [protected] i am using more than one year airtell services.

But i want share a very bad experience from airtell store dariyagang pin code 110002 emp name salman as well as customers care via 198 no

On 31 july 2017 i gut information to convert my postpaid no to prepaid via customer care by using 198 no with the help of adharcard pancard and 1 photograph

I visited airtell store on 1 agust an 2 agust 2017 but salman and other staff refused to provide prepaid sim at darygang airtell store 110002

On 2 agust i closed my postpaid service via 198 no due to pathetic service from airtell

On 2 agust 2017 in evening i received a call from airtell that person wrongly comited to deliver prepaid sim on my office address via courier but so far i did not receive

Hence i again closed my post no and again i received a call from airtell executive and again same word that person told me i received asap my prepaid sim on my office address but still i am waiting

Request please look at my problem and terminate all staff who involved in false comitment

Regard
Pramod tripathi
[protected]